Heathfield Vets given accolade at BestUKVets Awards 2023

10th August

At a memorable Gala Awards Ceremony, the winners of the BestUKVets Awards 2023 were announced with Heathfield Vetsbeing named Best in County for East Sussex. In front of an audience of over 150 veterinary professionals in London, Heathfield Vets scooped the accolade having gathered outstanding feedback from their clients.

The BestUKVets Awards celebrate vet practices that delight their clients and are presented to practices across the UK with the most 4 or 5 star online reviews in each category.  In order to select the winners, Awards organisers analyse over 15,500 reviews left by pet owners on vet practice websites throughout the year. Every vet practice in the UK is eligible and already registered via their listing on any-uk-vet.co.uk and VetHelpDirect.com and around half get involved.

The Awards reflect dedication to customer service and outstanding care, with Heathfield Vets receiving over 300 four and five star reviews. Comments left by happy clients include:

Always a fabulous service. Our dog loves visiting the vet. Very professional and always a happy smile at reception and a caring gentle staff who treat you and your pets with great respect.” – Melanie D

Heathfield Vets are consummate professionals in every respect. It is the first time that our dog Alfie looks forward to visiting the vet. Their care for Alfie is second to none and we have complete confidence in the Heathfield Vets.” – Rob H

They always take the time to answer questions and clearly love all their pet customers. Very friendly staff throughout the practice.” – Alan P

The practice is thrilled with the result. Practice Manager Donné Stam commented: “We are so proud of our team and all their efforts that have led to this award. We are very grateful to our clients for the wonderful feedback, it means a great deal to us.”

Susie Samuel, CEO of VetHelpDirect, explains: “The BestUKVets Awards were established 11 years ago to reward vet practices that delight their pet owning clients.  We are so pleased that this practice has been recognised and local pet owners should be reassured that their pets are in very safe hands!”

For more information about the Awards visit bestukvet.co.uk and for more information about your local award-winning practice visit: www.heathfieldvets.co.uk