Heathfield’s opticians are open for business

1st July

Heathfield’s opticians are open for business, both Melina Joy Opticians and Pople and Broad are taking bookings for appointments. Although, the ‘new normal’ requires some adjustment to what you may have been familiar with; and it is always best to call in advance to discuss your needs, and to find out what services are on offer.

New look Melina Joy Optician’s practice with perspex screens at reception area

At Melina Joy Opticians you are required to make bookings for appointments and there are changes to practice proceedures in line with guidance from their professional bodies to ensure the safety of both patients and staff.

Social-distancing is in operation, to help to ensure this is maintained they are operating by appointment only at the present time. 

At Melina Joy Opticians sneeze-guards have been installed throughout the practice and our staff will be using recommended PPE and following national guidance on hygiene best practice.  They have installed a hand-sanitising station for use on arrival and will provide a mask for use within the practice if you do not have your own.

Melina Joy in full PPE, this is what you can expect to see when you attend your appointment

Initially fewer appointment slots are available than usual in order to make sure that they can provide the safest environment possible and they are prioritising those with the greatest need for our first appointments.

Both Optomap ultra-widefield retinal imaging and OCT scanning are available at Melina Joy Opticians and they would recommend these to everybody as it allows them to examine your eyes in detail from a greater distance.

Please call the practice on 01435 868 181 or email reception@melinajoy.co.uk to discuss your needs.

New proceedures to keep staff and patients safe at Pople and Broad

It is a similar picture at local independent Opticians Pople and Broad, who are also offering routine eye care, prioritising those who need it more urgently, but ultimately available to all. In the last few months Pople and Broad Opticians have been open, offering an emergency eyecare and eyewear service to assist anyone in Heathfield that needed urgent support.

Joanne Broad, Optometrist from Pople & Broad opticians commented:

“The need for eye care doesn’t stop. In fact, it’s incredibly important that good eye health is maintained and that any changes are picked up as early as possible, to ensure the best possible outcomes. We knew we had to continue to provide that urgent care during lockdown and ensure our patients had access to vital eyewear too. We are delighted to be welcoming patients back soon for routine eye care, albeit with a few changes to our usual service to ensure everyone’s safety.”

All patients should ring ahead to make an appointment and are required to wear a mask inside the practice, which has been fully kitted out with protective perspex screens. Dispensing of new glasses is still going ahead and takes place on site. For patients that cannot attend the practice, telephone support is still available as is home delivery!

Joanne, James and the team look forward to seeing you again soon. Call to discuss your needs and to make an appointment on 01435 863232